After being a Mac-only household for roughly 2 years now, I had an interesting experience last night that convinced me that I’m going to stay this way indefinitely. Before I get into the details let me give you some background information about me.

First Computer: A Dandy Tandy

Tandy 386 Personal Computer

My first experience using a personal computer was an Apple IIe in my best friend’s dining room. I was hooked and wanted one of my own. I endlessly begged (like a spoiled brat) my dad to get a computer for the family me. After months of torment, he broke down and bought the family a Tandy PC from the nearby Radio Shack. It didn’t have the OS that I had become familiar with at my friend’s house, but I wasn’t complaining. I had a computer, and loved every second of it.

At that time, Apple’s share in the marketplace was exponentially insignificant. As the years passed, my family, now familiar with the quirks of Windows, continued to buy new personal computers with Windows preloaded on them. I even remember myself mocking my best friend at the lunch table for being the only one there with an Apple PC at home. In short, I drank Microsoft’s kool-aid and was loving it.

The Mac Strikes Back

Cooperative Satellite Learning Project

In high school, my other best friend and I were the co-founders of the NASA Cooperative Satellite Learning Project (CSLP) club for our school district. As members of this organization we helped refurbish the school’s planetarium, increase student interest in the subject, and raise funds for our organization. Through our involvement, the organization went from an after-school club to an official high school class that occurred several times a day.

Our fundraising helped us to secure several brand new Apple computers for the classes. While using the Apple seemed so foreign to me and my Windows-based methodology, I loved it. It felt friendlier, and I was reminded of the Apple IIe that I used to play on for hours at my friend’s house years ago.

Apple Macintosh G3 Personal Computer

In college, I was the only guy on the floor with two computers, a Sony VAIO desktop and laptop, and I could troubleshoot a Windows 95/98/ME problem with the best of them. I even played around with Ubuntu for quite a while at this time too. When I wasn’t in class, or running my first start-up, I would work in the campus computer labs. Basically, this meant playing around on the Apple G3 computer that was theret. Every time I sat in front of it I was intrigued. It was a refreshing break from the monotony of the Windows environment that I had grown up on.

After college, I spent the next 3 years working for a local Fortune 500 company troubleshooting Windows problems. That was enough to make me jump ship. I bought my first Apple computer used from Duquesne University, and that my friends, is all she wrote. Shortly thereafter, my Windows PC was decommissioned and Apple computers staked their claim in my home. Thanks to applications like VMWare Fusion I’ll never buy a machine running Windows for myself again.

Now that you know a bit about me, and that I’m not just an ignorant Mac Fan Boy, it’s time for me to tell you why I’m never going back…

Unofficial Tech Support

Windows Vista BSOD

My dad will always use Windows PCs. He’s comfortable, and I’m OK with that. Unfortunately, that means that I’ll always have to support Windows as well.

Recently, I ordered a top-of-the-line Windows Vista PC for him from Dell. He wanted the best of the best and he got it. Everything on the computer was working fine, that is, until yesterday.

The computer would not connect to the Internet. My MacBook Pro and my brother’s Mac Mini (yeah, I convinced him to switch) were online without any problems, but the Vista machine refused to connect. Unfortunately, after spending an hour and a half troubleshooting the problem I broke down and called Dell technical support. The technician, half a world away, was very polite and helped us to restore the Vista machine to working order by removing the latest updates installed by Microsoft. He told us that we were one of many people calling in with the same problem and that Microsoft had not properly tested the update before deployment.

I was infuriated; when Apple releases updates I get features, but when Microsoft releases updates I have to look around to find out what’s broke. All of these issues combined with today’s memorable Apple marketing campaigns have me curious about the future market share of Windows computers.

Buy Apple OS X

I’m Rob Schultz, and I’m a Mac Addict.